The testing team can use the bug tracking system to record issues progress, until such time that a developer could look into the other issues. It provides a facility to all the users to track and manage multiple projects concurrently. Users of bug tracking system are generally clients, software testers, project team members, management members and software developers. Once the bug is added, it is tracked through to completion. A bug tracking system is a software application that is designed to help quality assurance and programmers keep track of reported software bugs in their work.
By using bug tracking tools, we can keep track of reported software bugs with the help of bug tracking tools developer can further refine software design by making changes or upgrading the software. Most bugs arise from mistakes and errors made by people in either a program’s source code or its design. Index terms - Bug, Bug tracking, centralized data repository, notification method, web-based application.Ī software bug is an error, flaw, mistake, failure, or fault in a computer program or system that produces an incorrect or unexpected result, or causes it to behave in unplanned ways. The purpose of this paper is to study different hug tracking tools, and purpose new set of selection criteria that gives more satisfying solution, as the industry needs criteria to select the best tool among the available set of tools that will help in fixing and tracking the progress of bug fixes. Bug tracking tool makes communication between teams more effective and all the bugs and changes are recorded in web based system and hence the system is scalable. Because of that, it becomes very important to have appropriate bug tracking tool. It is relatively difficult to manage bugs in simple word documents or remember everything in one’s head. Huge amount of bugs could be found in system development. A bug could be in either a program’s source code or its design. Sandeep Singh Abstract - Nowadays, when project are so extensive, defects or bugs have been existed as a problem in the system and they are normally inevitable in software development. International Journal of Scientific & Engineering Research, Volume 4, Issue 7, July-2013 134
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